Privacy Policy
Effective date: October 4, 2025
Zero Equipment (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [www.zeroequipment.com], make a purchase, or interact with us.
1. Information We Collect
We may collect the following types of personal data:
- Identity Information: name, billing/shipping address, phone number, email.
- Payment Information: processed securely by third-party providers (Shopify Payments, PayPal, etc.). We do not store your payment details.
- Usage Data: information about how you use our website (IP address, browser type, device).
- Marketing Preferences: your consent to receive newsletters or promotions.
2. How We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your orders.
- To communicate with you about your purchases or inquiries.
- To send you updates, promotions, and product information (if you have opted in).
- To improve our website, products, and customer experience.
- To comply with legal obligations.
3. Legal Basis for Processing (GDPR)
If you are located in the EU/EEA, we process your data under the following legal bases:
- Contractual necessity (to fulfill your order).
- Legitimate interest (improving services, preventing fraud).
- Consent (marketing communications).
- Legal compliance.
4. Data Sharing and Disclosure
We may share your personal data only with:
- Service providers (Shopify, payment processors, shipping carriers).
- Legal authorities when required by law.
We do not sell or rent your personal information to third parties.
5. Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control or disable cookies in your browser settings.
7. Your Rights (EU/EEA Residents)
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to certain processing activities.
- Withdraw your consent at any time (for marketing).
To exercise your rights, contact us at info@zeroequipment.com.
8. Security
We take appropriate technical and organizational measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Zero Equipment
Email: info@zeroequipment.com
Website: www.zeroequipment.com